Privacy policy
How Pixel Production collects and uses your personal data, and how to exercise your rights. Updated on 23 October 2026. This English version is provided for convenience; the French version prevails.
Data controller
The personal data collected on pixel-production.fr is processed by:
PXL COMMUNICATION (Pixel Production)
SASU · SIREN 953 470 101
242 rue de la Tour Saint-Benoît, 38460 Saint-Hilaire-de-Brens, France
For any question about your data, you can write to Arthur Bourgeois, our personal data contact, at the same email address.
Data collected
Quote and contact forms
When you fill in a form, we collect:
- your name and email address;
- your phone number;
- your company name, if you provide it;
- the services you are interested in and the description of your project.
Mandatory fields are marked with an asterisk. Without them, we cannot process your request.
Emails and calls
If you write to us or call us directly, we keep the information you give us in order to follow up on your request.
Browsing the website
Cookies and trackers may be placed during your visit, only with your consent where it is required. How they work is explained in our cookie policy.
How we use your data
| Purpose | Legal basis |
|---|---|
| Responding to your contact and quote requests, calling you back, preparing a proposal | Pre-contractual measures taken at your request |
| Following up on our exchanges and projects | Performance of the contract, or legitimate interest for business exchanges |
| Measuring website traffic | Your consent, obtained through the cookie banner |
| Displaying content from third-party services (YouTube videos, Google Maps, Google reviews) | Your consent where these services place cookies |
Your data is never sold, nor used to send you a newsletter without your consent.
Recipients
Your data is intended for the Pixel Production team. It may be processed by our technical service providers, solely for the purposes of the service:
- Hostinger, the website’s hosting provider;
- our email service, which receives the requests sent through the forms;
- Google, for audience measurement (if you accept it), YouTube, Google Maps and the Google reviews displayed on the website.
Retention period
- Request not followed up: 3 years after our last exchange.
- Client: for the entire duration of the relationship, then for the periods required by law (10 years for accounting records).
- Cookies: for the periods stated in the cookie policy, with a maximum of 13 months for your consent choice.
Transfers outside the European Union
The website is hosted in the European Union. Some Google services may involve a transfer of data to the United States. These transfers are governed by the EU–US Data Privacy Framework or by the European Commission’s standard contractual clauses.
Security
The website is served over HTTPS and access to its administration is restricted to authorised persons. We limit data collection to the information needed to process your request.
Your rights
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés), you have the right:
- to access your data and obtain a copy;
- to rectification;
- to erasure;
- to restrict and object to processing;
- to data portability;
- to withdraw your consent at any time;
- to set instructions regarding what happens to your data after your death.
To exercise these rights, write to contact@pixel-production.fr. We will reply within one month. If you believe your rights have not been respected, you can lodge a complaint with the CNIL (French data protection authority).
Changes
This policy may change, particularly if we add a service to the website. The date of the latest update is shown at the top of the page. See also our legal notice.